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Pay-Out Problems

Fix the supplier payment problem.

Sending money internationally is not one generic action. The operational problem changes when the supplier cannot see funds, a bank wants proof, or details need repair.

Start with what is blocking the supplier payment, then move to the country where funds need to arrive.

01

Supplier says payment has not arrived

The payment was sent, operations is waiting, and the beneficiary bank or supplier cannot see usable funds.

Supplier not receivedStuck intermediary bankSent not credited
02

Bank wants proof or documents

The receiving side needs a commercial reason, payment message, or invoice pack before it will apply the money.

MT103 proofInvoice holdPurpose code required
03

Country-specific supplier payments

When the issue is destination-specific, choose the country where your supplier needs to receive funds. 46+ destinations are covered.

Pay ChinaPay IndiaPay United Arab EmiratesPay United StatesPay European UnionPay Japan
04

Wrong details or repair case

The payment may need correction before it can move, credit, or return without losing more time.

Wrong beneficiary nameWrong SWIFT codeWire amendment

Before choosing a destination route, identify what is blocking the supplier payment. The next step changes depending on whether funds are missing, held for documents, waiting on proof, stuck with an intermediary, short-paid, or affected by wrong beneficiary details.

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Unicorn Currencies Limited is registered with FINTRAC as a Money Services Business and registered with the Bank of Canada as a Payment Service Provider under the Retail Payment Activities Act. UK services are provided by Unicorn Currencies Ltd as a corporate intermediary through authorised partners where regulated payment or e-money services are required. Legal and regulatory information.