Fit and eligibility
Who Unicorn Currencies is for, who it is not for, and how it fits with your bank.
FAQ
Answers for business payments, FX, compliance, and support.
Find plain answers about how Unicorn Currencies works for recurring international business payments, including pay-in, FX, supplier payouts, pricing, compliance, platform access, and payment support.
Built for businesses with $1M+ equivalent annual FX exposure and recurring supplier, customer, or treasury payment flows.
Start with the right question
Pay-In, FX, and Pay-Out
How incoming funds, conversion, supplier payments, timing, and payment proof connect.
Pricing and FX markup
How pricing is reviewed, what affects cost, and why final received value matters.
Compliance and trust
Regulated status, documents, review timing, and where to verify legal information.
Platform and account access
What the platform supports, team access, account setup, and onboarding.
Payment issues and support
How to reach support, what to provide for delays, and what cannot be guaranteed.
Fit and eligibility
What is Unicorn Currencies?
Unicorn Currencies helps businesses manage recurring international payment flows across pay-in, FX, pay-out, payment proof, reconciliation, and human treasury support. It is built for serious B2B payment operations, not one-off personal remittance.
Who is Unicorn Currencies for?
Unicorn Currencies is best suited to businesses with $1M+ equivalent annual FX exposure or recurring international supplier, customer, or treasury payment flows. Typical users include importers, exporters, finance teams, wholesalers, distributors, and B2B operators.
Who is Unicorn Currencies not for?
Unicorn Currencies is not built for one-off personal transfers, retail consumer remittance, domestic-only banking, speculative FX trading, or occasional small conversions.
Does Unicorn Currencies replace my bank?
No. Many businesses should keep their bank for domestic banking, cards, payroll, and local account operations. Unicorn Currencies is designed for international payment operations where FX visibility, payment proof, reconciliation, and treasury support matter.
Which countries do you support?
Unicorn Currencies works with businesses across Europe, the UK, the USA, Canada, and the UAE where payment routes, provider arrangements, approval status, and jurisdictional requirements allow. Availability can vary by currency, corridor, provider arrangement, and account setup.
Pay-In, FX, and Pay-Out
What is Pay-In?
Pay-In is the receiving and allocation layer. Incoming business funds should be identifiable through payer context, references, invoices, payment purpose, and expected activity where available before they move into FX, payout, or reconciliation.
What is Foreign Exchange in the Unicorn Currencies workflow?
Foreign Exchange is the conversion and visibility layer. The business should understand the currency pair, rate, converted amount, payment purpose, corridor context, and expected received value before FX becomes a finance problem.
What is Pay-Out?
Pay-Out is the supplier and beneficiary payment-control layer. It includes beneficiary setup, route context, payment instruction, references, payment evidence, and follow-up where a payment is delayed, reviewed, amended, recalled, traced, or received short.
Can payments be delayed?
Yes. International payment timing can depend on currency, route, provider approval, jurisdiction, beneficiary bank, compliance review, banking cut-off times, public holidays, and the accuracy of beneficiary details.
Can Unicorn Currencies provide payment proof?
Payment references, confirmation, route evidence, tracking context, or other payment proof may be available depending on payment route, provider arrangement, currency, and payment network. Unicorn Currencies focuses on keeping payment evidence and operational context clearer for finance and supplier conversations.
Pricing and FX markup
How does pricing work?
Pricing is reviewed with treasury based on annual FX exposure, currencies, corridors, transaction frequency, payment workflow, and route requirements. A fixed FX markup may be agreed before recurring payment activity begins.
Is the quoted rate the only thing that matters?
No. Finance teams should compare the final received amount, including the rate, converted value, fees, route-specific costs, deductions, and payment evidence available.
Are there subscriptions or platform fees?
Pricing is discussed as part of the business payment workflow. Any applicable FX margin, route cost, account arrangement, or service charge should be explained clearly before activity begins.
What affects pricing?
Pricing can be affected by annual FX exposure, currency pairs, corridors, transaction size, payment frequency, pay-in route, pay-out route, supplier/customer countries, compliance review requirements, and support needs.
Is Unicorn Currencies built for small one-off transfers?
No. Unicorn Currencies is best suited to businesses with $1M+ equivalent annual FX exposure or recurring international business payment flows.
Compliance and trust
Is Unicorn Currencies regulated?
Unicorn Currencies Limited is registered in Canada as a Money Services Business with FINTRAC and as a Payment Service Provider under the Retail Payment Activities Act. Regulated status, operating structure, and partner arrangements are explained clearly where applicable.
Is Unicorn Currencies Ltd in the UK FCA authorised?
Unicorn Currencies Ltd is a UK corporate entity. Unicorn Currencies Ltd is not described as a bank, EMI, or directly FCA-authorised payment institution. Where regulated payment or e-money services are required, services may be supported through regulated partner arrangements where applicable. Legal entity, partner roles, and regulatory boundaries should be reviewed in the legal and regulatory information.
What compliance information may be requested?
Information may include company details, ownership and director information, nature of business, expected activity, counterparties, payment purpose, source of funds, invoices, contracts, beneficiary details, or supporting trade documents where required.
Can compliance review affect payment timing?
Yes. If information is missing, beneficiary details need clarification, documents are requested, or transaction context requires review, timing may be affected. This can also depend on route, provider arrangement, jurisdiction, currency, and banking cut-off times.
Where can I verify legal and regulatory information?
Use the Legal, Trust, and Compliance pages for current legal entity, registration, operating structure, and partner-arrangement information.
Platform and account access
What does the platform do?
The platform supports the operating record behind international payments. It helps keep pay-in context, FX records, payout instructions, invoices, beneficiaries, references, payment status, controls, and treasury follow-up easier to follow where available.
Is the platform a standalone SaaS product?
No. The platform supports Unicorn Currencies payment operations. It is not positioned as a standalone SaaS dashboard sold without the treasury and payment workflow.
Can team members have access?
Team access, roles, permissions, and approval controls may be available depending on account setup and platform configuration. The aim is to reduce confusion around who raised, reviewed, approved, or followed up on payment activity.
Do you provide unique account details in every currency?
Account structure and collection-route availability can vary by currency, jurisdiction, provider arrangement, account setup, and approval status. The relevant setup should be explained during onboarding.
Can I open an account immediately?
Account access depends on business onboarding, KYB, required information, approval status, account setup, route availability, and provider arrangements.
Payment issues and support
How do I speak to someone?
Businesses can use the fixed footer contact options to reach the correct treasury or support route. For live payment issues, the business should provide payment reference, amount, currency, beneficiary, date, route, and issue summary where available.
What should I provide for a delayed payment?
Provide the payment reference, amount, currency, sender, beneficiary, date sent, invoice or payment purpose, any confirmation received, and the supplier or bank question being asked.
Can Unicorn Currencies help with recalled, amended, traced, or short-paid payments?
Unicorn Currencies can support operational follow-up where applicable, depending on route, provider arrangement, payment network, banking process, and available evidence. Outcomes and timelines cannot be guaranteed.
What if less money arrives than expected?
The difference may be caused by intermediary deductions, beneficiary bank charges, route costs, FX differences, or payment handling by another institution. The right next step is to review the payment reference, route, currency, amount sent, amount received, and evidence available.
Does Unicorn Currencies guarantee settlement?
No. Payment timing and completion can depend on route, currency, jurisdiction, provider approval, beneficiary bank, compliance review, banking cut-off times, and payment network processes.