The Principles That Guide Our Business
At Unicorn Currencies, our core principles define who we are and how we operate. They guide every decision, from product development to client interactions to regulatory compliance. These principles are non-negotiable and form the foundation of our culture.
1. Integrity and Transparency
We conduct business with honesty, transparency, and ethical conduct at all times.
- Zero tolerance for bribery, corruption, and financial crime
- Transparent pricing with no hidden fees or surprise charges
- Honest communication in plain language, not legal jargon
- Regulatory compliance as a floor, not a ceiling
- Whistleblower protection for good-faith reporting
2. Client-First Approach
Our clients' success is our success. We design every product and process with client outcomes in mind.
- Suitable recommendations appropriate for your business needs
- Clear risk warnings for complex products
- Accessible support when you need it
- Fair treatment of all clients, especially vulnerable customers
- Easy complaints process with independent escalation
3. Regulatory Excellence
We exceed regulatory requirements and maintain the highest standards of compliance.
- FINTRAC registration and Bank of Canada RPAA authorization
- FCA-authorized partners for UK/EU payment services
- FATF-aligned AML/CTF controls
- Proactive risk management and governance
- Continuous improvement based on regulatory developments
4. Innovation for SME Empowerment
We democratize institutional-grade treasury tools for SMEs in international trade.
- 0.5% flat FX spread across all currencies—no exotic penalties
- 2.3-second settlement for wallet-to-wallet payments
- FREE container tracking included with every account
- Real-time FX exposure visibility and P/L tracking
- API integrations for seamless workflows
5. Sustainable and Ethical Business
We build a business that creates value for all stakeholders while minimizing environmental impact.
- 100% digital operations eliminating paper waste
- Carbon-efficient infrastructure with renewable energy targets
- Diverse and inclusive workforce across 4 continents
- Fair labor practices and zero tolerance for modern slavery
- Carbon neutrality roadmap by 2030
Key Questions
What are Unicorn Currencies' core principles?
Integrity and transparency in all dealings, client-first approach, regulatory excellence, innovation for SME empowerment, and sustainable, ethical business practices aligned with ESG goals.
How does Unicorn Currencies demonstrate integrity?
Zero tolerance for bribery/corruption, transparent pricing with no hidden fees, honest communication, regulatory compliance across all jurisdictions, and whistleblower protection for good-faith reporting.
What does client-first mean at Unicorn Currencies?
We design products for client outcomes, not profit maximization. We provide suitable recommendations, clear risk warnings, accessible complaints handling, and support for vulnerable customers.
How does Unicorn Currencies support SMEs?
Institutional-grade treasury technology at accessible pricing, 0.5% flat FX spread, FREE container tracking, real-time FX exposure visibility, and dedicated account managers—capabilities previously only available to large corporations.
What sustainability commitments does Unicorn Currencies have?
100% digital operations, carbon-efficient cloud infrastructure, remote-first workforce, diversity and inclusion, and a roadmap to carbon neutrality by 2030. See our ESG Policy for details.
Living Our Principles
These principles are not aspirational—they are how we operate every day. Every employee is expected to embody these principles in their work.
Related Policies: Code of Conduct & Ethics · Anti-Bribery & Corruption Policy · ESG Policy · Treating Customers Fairly