Customer Success Story

How a $12M Coffee Importer Saved $180k Annually

Specialty coffee importer with £45M revenue slashed FX costs by 83% and eliminated demurrage with real-time treasury platform

Annual FX Volume: $12M
Annual Savings: $180k (83%)
Deployment: 3 weeks

Company Background

Industry:Specialty coffee import and distribution
Annual Revenue:£45M
Annual FX Volume:$12M (BRL, ETB, VND to GBP)
Typical Transactions:$300k-$700k per shipment, 15-20 monthly container arrivals

The Challenge

Hidden FX Costs Destroying Margins

HSBC charged 2.5% FX spread + £40 per payment. On their 3-5% gross margins, FX costs were consuming 50-80% of profit on every shipment.

On a typical $500k Brazil shipment, they paid $12,540 in hidden FX costs. Across $12M annual volume: $217k annually.

No FX Visibility

CFO could not see real-time FX exposure across 15-20 open supplier bills. When rates moved 2-3% during transit, losses piled up invisibly.

Slow Settlement

HSBC took 2-3 days to settle payments. Delayed container releases cost £15k in demurrage one quarter.

Demurrage Nightmares

No container tracking meant surprise demurrage charges wiping out shipment profits.

3-Week Deployment Timeline

From first contact to full migration in 21 days

Week 1

Onboarding & Compliance

Full KYB/KYC review, bank setup, 2-hour platform training on FX tracking, rate locks, and container monitoring.

Outcome
Platform access granted
Week 2

Parallel Testing

First $300k Brazil payment through Unicorn while keeping HSBC as backup. Tested AI bill upload, real-time P/L tracking, 15s rate lock, 2.3s settlement.

Outcome
Payment settled in 2.3s. Saved $5,985 vs HSBC.
Week 3

Full Migration

Migrated all supplier payments. Integrated FREE container tracking for 15-20 monthly shipments. Set up multi-user access with approval workflows.

Outcome
100% migration complete, HSBC closed

The Results

$180,000
Total Annual Savings (83% Cost Reduction)
$175k
FX Spread Savings
0.5% vs 2.5% on $12M
$5k
Payment Fee Savings
£5 vs £40 × 180 payments
Zero
Demurrage Costs
Was £15k/quarter

Real-Time Treasury Visibility

CFO now sees live FX P/L across all 15-20 open bills. When BRL/USD moved 3%, locked rates immediately, saving $18k.

100% FX exposure visibility

Settlement Speed

2.3s wallet-to-wallet settlement. Suppliers receive instant confirmation, releasing containers immediately.

50x faster (2.3s vs 2-3 days)

Zero Demurrage

FREE container tracking with 48-72h alerts. Eliminated all demurrage charges.

£60k annual demurrage savings

3% Margin Improvement

$180k savings went to bottom line. On £45M revenue with 3% margin, improved to 3.4%, a 13% profit increase.

Net margin: 3.0% → 3.4%

Frequently Asked Questions

What challenges did this coffee importer face?

The coffee importer faced significant FX volatility on GBP/USD transactions, unpredictable landed costs due to exchange rate fluctuations during shipping, and costly demurrage fees from delayed container releases caused by slow bank settlements.

How much did they save with Unicorn Currencies?

The coffee importer saved $180,000 annually - an 83% reduction in FX costs. This includes $175k in FX spread savings (0.5% vs 2.5% on $12M volume), $5k in payment fee savings, and eliminated demurrage costs through container tracking.

How long did onboarding take?

The application process takes just 10-15 minutes. Most accounts are approved within 24-48 hours after completing KYB/KYC verification. Full platform deployment including training was completed in 3 weeks.

What features do coffee importers use most?

Coffee importers primarily use real-time FX tracking on open bills for full treasury visibility, container tracking with 48-72 hour arrival alerts to avoid demurrage, and 15-second rate locks to protect margins when currency markets move.

Can other coffee importers get similar results?

Yes, coffee importers and other commodity importers with $1M+ annual FX volume can achieve similar savings. Contact treasury@unicorncurrencies.com for a personalized consultation and savings analysis.

$1M+ Annual FX? Calculate Your Savings

If you are an importer/exporter with $1M+ annual FX volume, you may be overpaying like this coffee importer was.

Minimum: $1M annual FX volume • 3-week deployment • No long-term contracts