Customer Success Story

How a $12M Coffee Importer Saved $180k Annually

Specialty coffee importer with £45M revenue slashed FX costs by 83% and eliminated demurrage with real-time treasury platform

Annual FX Volume: $12M
Annual Savings: $180k (83%)
Deployment: 3 weeks

Company Background

Industry:Specialty coffee import and distribution
Annual Revenue:£45M
Annual FX Volume:$12M (BRL, ETB, VND to GBP)
Typical Transactions:$300k-$700k per shipment, 15-20 monthly container arrivals

The Challenge

Hidden FX Costs Destroying Margins

HSBC charged 2.5% FX spread + £40 per payment. On their 3-5% gross margins, FX costs were consuming 50-80% of profit on every shipment.

On a typical $500k Brazil shipment, they paid $12,540 in hidden FX costs. Across $12M annual volume: $217k annually.

No FX Visibility

CFO could not see real-time FX exposure across 15-20 open supplier bills. When rates moved 2-3% during transit, losses piled up invisibly.

Slow Settlement

HSBC took 2-3 days to settle payments. Delayed container releases cost £15k in demurrage one quarter.

Demurrage Nightmares

No container tracking meant surprise demurrage charges wiping out shipment profits.

3-Week Deployment Timeline

From first contact to full migration in 21 days

Week 1

Onboarding & Compliance

Full KYB/KYC review, bank setup, 2-hour platform training on FX tracking, rate locks, and container monitoring.

Outcome
Platform access granted
Week 2

Parallel Testing

First $300k Brazil payment through Unicorn while keeping HSBC as backup. Tested AI bill upload, real-time P/L tracking, 15s rate lock, 2.3s settlement.

Outcome
Payment settled in 2.3s. Saved $5,985 vs HSBC.
Week 3

Full Migration

Migrated all supplier payments. Integrated FREE container tracking for 15-20 monthly shipments. Set up multi-user access with approval workflows.

Outcome
100% migration complete, HSBC closed

The Results

$180,000
Total Annual Savings (83% Cost Reduction)
$175k
FX Spread Savings
0.5% vs 2.5% on $12M
$5k
Payment Fee Savings
£5 vs £40 × 180 payments
Zero
Demurrage Costs
Was £15k/quarter

Real-Time Treasury Visibility

CFO now sees live FX P/L across all 15-20 open bills. When BRL/USD moved 3%, locked rates immediately, saving $18k.

100% FX exposure visibility

Settlement Speed

2.3s wallet-to-wallet settlement. Suppliers receive instant confirmation, releasing containers immediately.

50x faster (2.3s vs 2-3 days)

Zero Demurrage

FREE container tracking with 48-72h alerts. Eliminated all demurrage charges.

£60k annual demurrage savings

3% Margin Improvement

$180k savings went to bottom line. On £45M revenue with 3% margin, improved to 3.4%, a 13% profit increase.

Net margin: 3.0% → 3.4%

$1M+ Annual FX? Calculate Your Savings

If you are an importer/exporter with $1M+ annual FX volume, you may be overpaying like this coffee importer was.

Minimum: $1M annual FX volume • 3-week deployment • No long-term contracts